Central America Vacation only retains information that is voluntarily provided to us by you – your name, email, and phone number. Your personal information is collected for the sole purpose of being able to respond to your vacation inquiry to begin the communication process. That information is not stored on this website in any way. If you proceed to book a vacation with us we may also use personal information such as your billing address to process your payment. We partner with PayPal to process your credit card transactions so none of that information is saved anywhere within our company. To confirm certain vacation reservations we may also collect the names, ages, and passport numbers of all the members in your group.
Any personal information given to Central America Vacation will be used only for the purpose of helping you plan and execute a memorable vacation experience. This includes replying to emails, making phone calls, confirming reservations, assisting in case of in country or family emergencies. Your email will also be added to our monthly newsletter list, to which you can unsubscribe at any time.
Sharing of Information
Central America Vacation does not sell, rent or otherwise share our client’s personal information with any third party organization. We will only share your personal information with trusted and authorized suppliers and partners that require it to perform specific functions like confirming reservations or providing special requests.
Terms & Conditions
This site and its original content, pictures, features and functionality are owned by Latin American Vacations LLC and are protected by international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.
Central America Vacation is not responsible for the accuracy, reliability, or general language of statements made by third parties on our blog posts or social media pages. We monitor them regularly and reserve the right to delete offensive or false comments as well as the right to block future access from abusive users.
If you need to cancel your vacation for any reason you will be refunded whatever we can get back from our partners, less a $250 processing fee. We will not profit on your misfortune, we understand that life happens and plans can change. With hundreds of partners across Central America cancellation/refund policies vary greatly, but a general guideline follows:
If cancellation occurs 60 days or more prior to arrival date, client will be refunded 50% of monies paid for the cancelled items. If cancellation occurs between 59-30 days, client will be refunded 25% of monies paid. If cancellation occurs less than 30 days from the arrival date there will be no refund. *Actual refund percentage varies per partner.*